Help and support
Answers to the questions we hear most. Can't find yours? Email support@cursu.ai.
Getting started
What does Cursu do?
Cursu scores how well your resume matches a job, suggests specific changes to your resume for that job, and helps you fill in the application. You review every change, and you always submit the application yourself.
How do I set up my profile?
Sign up, then paste your resume or upload a PDF or Word file. Cursu reads your experience and skills, and you check them before you start. You can edit any of it later under Profile.
Can I see the tour again?
Yes. Open the Help menu (the question mark at the top of the dashboard) and choose Replay tour. Show tips again brings back the one-line tips on each feature.
Adding jobs
How do I add a job?
Click Add Job and paste the link to the job posting. Cursu reads the title, company and description for you. If a page can't be read, you can type the job in instead.
Which job sites work best?
Postings on Greenhouse, Lever, Ashby, SmartRecruiters, Workday, Workable, Teamtailor, JazzHR, Breezy HR, Recruitee and BambooHR are read straight from the hiring system, so they come in complete and with the real posting date. Other career pages are read from the page itself.
Why can't I add a LinkedIn or Indeed link?
Cursu doesn't read LinkedIn or Indeed pages. Open the job's Apply link on the employer's own site and paste that link instead, or type the job in.
Why does a job say "Date unknown"?
The posting didn't publish a date we could read, and Cursu never guesses one. The Job Age Checker explains where posting dates come from.
Match scores and tailoring
How is the match score worked out?
The score runs from 0 to 100 and is strict on purpose: it reads your resume against the posting the way an experienced recruiter would. A score in the 70s means related experience with some missing keywords. A score in the 90s means you meet or exceed what the job asks for.
What changes does tailoring make to my resume?
A full analysis suggests changes to your summary, bullet points and skills, aimed at the job. Each change is shown before it is used, and you can edit or reject any of them. Cursu only adds a skill when your resume or a skill match you confirmed already shows it.
Why am I asked to re-analyze a job?
An analysis is treated as out of date after 24 hours. Re-analyze before you apply so the resume you send matches the current suggestions.
Can Cursu write a cover letter?
Yes, on the Elite plan.
Applying
Does Cursu submit applications?
No. Cursu helps you fill in the form, and you review it and click Submit yourself. Nothing is ever submitted without you.
Is there a browser extension?
Yes. The Cursu Chrome extension is coming to the Chrome Web Store. Until then, download your tailored resume as a Word file and apply on the employer's site.
Can I apply from my phone?
Yes. On a phone, Apply shows each of your details with a copy button, plus a download of your tailored resume, so you can paste them into the form.
Why am I asked to confirm my contact details?
Cursu only fills in details you have confirmed yourself, never a guess from your resume. Confirm them once under Profile, in Contact & links.
How many applications can I prepare a day?
Starter: 3 a day. Accelerator: 50 a day. Elite: no daily limit. The count resets at midnight UTC, and preparing the same job twice in a day counts once.
Plans and billing
What do the plans include?
Starter is free and comes with a monthly AI allowance. Accelerator and Elite raise the allowance and the daily application limit, and Elite adds cover letters. Plans and prices are under Settings in the app.
What happens when I use up my allowance?
The usage meter in the sidebar shows what you have left. When it runs out, AI features pause until your allowance renews at the start of your next monthly period, or until you upgrade.
How do I cancel or update my payment details?
Go to Settings and click Manage Billing. Cancel there at any time; your plan stays active until the end of the period you paid for.
Can I get a refund?
Refunds are handled case by case. Email support@cursu.ai from the address on your account.
Why does Cursu say it is busy?
Cursu limits how much AI work runs each day so the service stays up for everyone. Try again a little later. If it keeps happening, email support@cursu.ai.
Your account and data
I forgot my password.
On the log in page, enter your email address and click Forgot password. We will email you a link to set a new one.
Can I use Cursu on more than one device?
Yes. Your profile, jobs and settings are saved to your account, so they are there on any device you sign in on.
How do I start over?
Go to Settings, then Reset All Data. This clears your jobs, analyses and settings, and takes you back through setup. It cannot be undone.
How do I delete my account?
Email support@cursu.ai from the address on your account and we will delete it and your data, as described in our Privacy Policy.
Who can see my resume?
Your resume is stored in your account and isn't shown to other users or to employers. To produce your scores and suggestions, it is sent to Google Gemini along with the job. The Privacy Policy has the details.
Still need help?
Email us and a person will reply. Tell us the email on your account and, if it is about a job, the link to the posting.
Found a bug or have an idea? In the app, open the Help menu and choose Send feedback.